You might have a variety of different reasons why you would need to contact us. We are available to answer your questions 24 hours a day 7 days a week.
Our e-mail support team will respond to your question as soon as possible. You can usually expect a reply within 24 hours.
When you request help from us by way of e-mail please fill in the following fields: Name, Address, Phone Number, Mobile Number, and/or e-mail address. If you have any specific questions feel free to use the comment blank provided.
Cancellation Policy & Outstanding Balances
If a booking is cancelled in writing by the Customer with more than 7 days left before the date of travel, other than the initial deposit paid by the Customer, the Customer will have no further costs to pay.
If a booking is cancelled by the Customer with less than 7 days’ notice, payment in full will be due to the company from the Customer. Deposits are non refundable on bookings cancelled by the Customer.
We are however prepared to roll over deposits onto alternative trips at the time of cancellation. Once a deposit or full payment has been received for the journey and minibus that you require this will then be booked with one of our drivers.
When the journey is complete any remaining balances owed to Local Travel services needs to be paid in full to the driver or the company, failure to do so will result in a charge against the card details that we hold for that particular individual.